What paper do you use for your prints?
All prints are printed on Perlino Cotton. This is a really beautiful textured paper with insanely good environmental characteristics - FSC certified, 20% recycled, 15% cotton fibres.
Do you do customisation?
For a customised illustration or candle send us your request to firstname.lastname@example.org and we’ll be happy to help. Prices and delivery times are based on the request.
Do you do other print sizes?
If you would like a print in a different size then just send us an email at email@example.com
Are the print colours exactly the same as the colours on my screen?
We do our best to display all artworks accurately, but since each screen is different, colours may come out a little different when you see them in print.
Can I return my order?
If you would like to return your order please get in touch at firstname.lastname@example.org
We request that the items should be returned to us, unused and within the original packaging within 14 days of purchase. We cannot accept responsibility for goods lost or damaged in transit. Unfortunately we don't offer free returns.
What if my order is faulty/damaged?
Should you receive a faulty/damaged item please send an email to email@example.com, please include a picture of your damaged good(s). We can either resend the items or refund you.